StaffTraveler Support
Last updated on 29 Oct, 2025
The credit system explained
How to get credits?
I bought credits but don't see them in my account
Do credits expire?
Short answer: no!
Can I transfer credits to someone else?
What do credits cost?
How many credits does a request cost?
What each action costs, when a leg counts separately, and when we refund you
An error occurs when purchasing credits
If an error occurs when purchasing credits in the StaffTraveler app for iOS or Android, here's how to fix it
Points and Priority Credits
Earn Points as you help the community, and turn them into free Priority Credits
Checking your credits history
See every credit you have earned, spent, and had refunded
Buying credits in the TestFlight beta
Why the beta cannot sell you credits, and what to do instead
Why did my Points balance change?
What happened to Points and Priority Credits on August 4, 2026, who it affected, and how reaching 100 Points turns into a Priority Credit.