StaffTraveler Support
Credits
Last updated on 29 Oct, 2025
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The credit system explained
How to get credits?
Answer requests, invite friends or share tips to earn them for free, or buy a pack
I bought credits but don't see them in my account
Do credits expire?
Short answer: no!
Can I transfer credits to someone else?
What do credits cost?
How many credits does a request cost?
What each action costs, when a leg counts separately, and when we refund you
An error occurs when purchasing credits
If an error occurs when purchasing credits in the StaffTraveler app for iOS or Android, here's how to fix it
Points and Priority Credits
Earn Points as you help the community, and turn them into free Priority Credits
Checking your credits history
Every credit, Priority Credit and Point you have earned, spent or had refunded, and what each entry means
Buying credits in the TestFlight beta
Why the beta cannot sell you credits, and what to do instead
Why did my Points balance change?
Where to see every change to your Points, and what the August 4, 2026 reset did to balances