StaffTraveler Support

StaffTraveler Support

Requests

How to request flight loads?

Last updated on 18 Dec, 2025

Posting a load request on StaffTraveler is easy. Follow the steps below to request the flight loads in seconds:

1
Select an airport or enter a flight number

Either select a departure and arrival airport or enter a flight number. Tap 'Pick dates' to continue.

2
Select dates

On the next screen, you can select as many dates as you wish and tap 'Continue'. 

3
Select flights

Next, select the flights for which you'd like to know the number of available seats. You can choose as many as you wish. Please note that every flight costs 1 credit. Tap the 'Post x requests' button to post your requests.

Finding flights with stops

If no non-stop flights are found, flights with 1 stop will automatically be searched for. If direct flights are found but you also want to include flights with stops, please just select the 'Direct flights only' switch at the top of the results.

 

How long does it take for my request to be answered?

While most requests are answered within minutes, your mileage might vary. Depending on the airline you've posted a request for and the time of day, it might take a couple of hours or longer before you receive the loads. Please keep in mind that many airlines don't publish loads until 72 hours before the departure of the flight. If this is known to us, you'll find this in the airline notes at the bottom of the flight details screen.

 

What happens if my requests do not get answered?

If your request is not answered by the time of departure, your credit will automatically be refunded. You don't need to delete your request.

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