StaffTraveler Support

StaffTraveler Support

Joining StaffTraveler

Signing in with an email link

Sign in without a password by tapping a link we email you

Last updated on 07 Oct, 2026

Forgotten your password, or prefer not to have one? You can sign in with a link we email you instead.

How it works

1
Tap 'Continue with an email link'

You find it on the sign-in screen.

2
Enter your email address

Use the address on your StaffTraveler account, then tap 'Send sign-in link'.

3
Open your email

We send the link straight away, and the app shows 'Check your email'. Tap 'Open email to continue' to jump to your inbox, or open your email app yourself.

4
Tap the link in our email

The app opens and signs you in.

Use the email address on your account

The link only works for the email address your StaffTraveler account uses. If you signed up with Facebook, use the same address you had on Facebook. Your account, profile, and history are all still there.

If you open the link on a different device

If you open the link on a different device from the one you requested it on, we ask you to confirm your email address first. Enter the same address and tap 'Continue'. This security step means nobody else can use a link that lands in your inbox.

If the email does not arrive

Give it a minute, then check your spam or junk folder. If it is still missing, tap 'Use a different email' to check the address for a typo.

Sign-in links expire after a while, and each one works only once. If the app says the link has expired or is already used, tap 'Send a new sign-in link'.

If the link opens in your browser

On some phones, our link opens in your web browser instead of the StaffTraveler app. You can still get into the app with a password. Tap 'Continue with password', enter your email address and tap 'Continue'. Then tap 'Sign in with your password instead' and 'Forgot password?', and we email you a link to set one.

Other ways to sign in

You can also sign in with Google, with Apple on an iPhone, or with your email address and a password. Each of them works, as long as it uses the same email address as your account.

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