Most interline fares are 100% non-refundable. If you need to cancel or amend your booking, please send us an email at [email protected]. As a general rule, the pax booked must travel. There may be a change fee in rare instances where changes are permitted.

For swift assistance, ensure to include the following contact details. You can simply copy and paste this information into your email.

Contact information

  • Full name: 
  • Country of residence: 
  • Phone number: 
  • Email address: 

Cruise information

  • Booking confirmation number: 
  • Cruise line:
  • Ship:
  • Date of departure:
  • Port of departure:
  • How many nights:
  • Type of cabin:
  • When did you make the booking:
  • Names of all pax: