StaffTraveler Support

StaffTraveler Support

Deals

Booking a hotel with StaffTraveler

Exclusive rates for airline staff, already set to your destination

Last updated on 06 Aug, 2026

Non-rev travel often means booking a room at short notice, sometimes after a long day of trying to get on a flight. We partnered with a booking agency to give members reduced rates on hotels worldwide.

Where to find hotel deals

Open the 'Deals' tab and tap 'Hotels'. You can search any city and any dates from there.

The quicker way, from a flight

If you already have a flight in mind, open it and expand the 'Good to know' section. The hotel shortcut there is already set to the airport you are landing at and the date you arrive, so you skip retyping your destination.

Handy when a flight looks doubtful and you want to know what a room would cost before deciding whether to try for it.

You earn Points for booking

Booking a hotel earns you 10 Points, which count toward a free Priority Credit. See Points and Priority Credits for the full earning list.

Managing your booking

Bookings are handled by our booking partner, not inside the StaffTraveler app. Use the confirmation email you receive to change or cancel a reservation, and contact the partner directly with questions about a specific booking.

For anything else, email support@stafftraveler.com and we will point you in the right direction.

Also worth a look

The 'Deals' tab also has rental cars, cruises, and the StaffTraveler eSIM, all at member rates.

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