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StaffTraveler Support

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Responding to requests

I updated loads but did not receive a credit

Last updated on 10 Aug, 2026

You will only receive credits for answering open requests. You'll find them on the 'Requests' tab, under the 'Open' tab, in the 'Open [airline] requests' section.

The 'Answered' tab lists the requests you've already answered, under 'Answered [airline] requests'. Updating the loads for these requests helps the member who posted it, but does not earn you credits.

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