StaffTraveler Support

StaffTraveler Support

Features

Jackpot Requests

A chance at double rewards, 2 credits and 8 Points, when you answer requests for a selected airline

Last updated on 07 Oct, 2026

From time to time we switch on Jackpot Requests for a selected airline. While they run, every open request you answer for that airline has a chance to become a Jackpot Request, which pays twice as much.

How you know you answered one

Answer the request as you normally would. When the reward lands, a message at the top of your screen reads 'You have received 2 credits for submitting a load'. On a regular request, that is your sign it was a Jackpot Request. Otherwise you earn the usual 1 credit.

You can check afterwards in 'Menu' > 'Credits & Points history'. A Jackpot Request shows as 'Loads submitted', with +2 on the 'Credits' tab and +8 on the 'Points' tab.

What you earn

  • 2 credits instead of 1

  • 8 Points instead of 4, which brings your next Priority Credit closer

Priority Requests already pay 2 credits and 8 Points, so they do not become Jackpot Requests on top.

Which airlines take part

We select participating airlines and run Jackpot Requests for a limited time. On the 'Requests' tab, a participating airline's list (for example 'Open AF requests') shows 'Jackpot Requests enabled' just below its title. Tap the info icon next to it for a short explanation.

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