There may be different reasons why you can't log in.
Did you successfully log in before?
Yes: Did you log in using Facebook, Google, Apple, or email login? Please use the same login method you used to sign up with? If you have changed your email address in the app the email address you'll have to log in with has not been changed.
No: Is your account activated?
- Did you send proof of your employment?
- No: Please send proof of your employment by an airline to firstname.lastname@example.org
- Yes: Please wait until we activate your account. We strive to process your proof within 12 hours.
If you still can't log in, please contact us at email@example.com.